There are now appointments from 7.35am in the morning on Monday to Thursday mornings with Dr Hazarika. These are pre booked appointments only.
If you feel you need an urgent appointment/telephone consultation or home visit please ring early between 9.00am and 9.30pm on the day. Please do not ring before 9.00am as this is for emergency paramedic requests only.
Routine consultations with a Doctor last ten minutes, however if you feel you need longer we are happy to book you a double appointment. Appointments can be booked in person in the surgery, by telephone or online. We run morning and afternoon surgeries every weekday (excluding holidays).
If you cannot keep your appointment, please cancel it as soon as possible.
GP Enhanced Access Services
Evening and weekend appointments to see one of our friendly team at a GP practice local to you for new conditions, regular checks, screening an advice.
7 Day GP Enhanced Access Service.
Extended Hours Appointments
This new service will provide access to primary care Monday to Friday evenings and at weekends and will include a number of innovative services, including supporting long term conditions and prevention.
The service started on 1st April 2017 at the same time as the CCG launched a new integrated urgent care service which offers urgent care appointments (bookable via NHS 111) at University Hospital North Tees and University Hospital Hartlepool. This is part of the CCGs vision for an integrated seven day urgent care service that helps patient access the most appropriate care at the right time and in the right place and prevents patients walking into A&E because they have not been able to access a GP appointment.
Our priority is to encourage patients to access these additional appointments when appropriate to ease pressure on A&E.
The service will operate pre-bookable clinic appointments via NHS 111 or your GP Surgery at three hubs as follows.
One Life Centre Hartlepool
Monday to Friday evenings: 6.30pm to 8.00pm
Saturdays: 10.00am to 1.00pm
Sundays: 11.00am to 1.00pm
Tennant Street Practice, Stockton
Monday to Friday evenings: 6.30pm to 8.00pm
Saturdays: 10.00am to 1.00pm
Sundays: 11.00am to 1.00pm
Woodbridge Practice, Ingleby
Monday to Friday evenings: 6.30pm to 8.00pm
Saturdays: 2.00pm to 5.00pm
Sundays: 2.00pm to 5.00pm
All appointments will be pre-bookable a minimum of two weeks in advance. The service is available to all patients registered with a GP in Billingham, Hartlepool and Stockton regardless of locality. Services will be available every day of the year including bank holidays.
Calls to the NHS 111 service are free from both landlines and mobile phones. If you have a life threatening medical emergency please call 999.
Remember - Call 999 in an emergency. Chest pain and/or shortness of breath constitute an emergency.
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
- Out of hours information
- If it’s a life-threatening emergency call 999.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Home Visits
If you think you need a home visit during the day, please phone the surgery as early as possible. The doctor will determine if a visit is needed.
It is important that the doctor talks to the patient to decide on the urgency of the visit. For this reason you may receive a phone consultation with your doctor first.
Home visits are usually carried out in the afternoon on the day they have been requested. In cases of emergency the doctor will leave the practice at any time of the day.
Home visits are reserved for the immobile, all other patients are expected to come to the surgery.