Practice Survey Results

The survey had 30 responses.

How good is your Doctor at putting you at ease?

1. very good - 13
2. good - 11
3. satisfactory - 3
4. poor - 0
5. very poor - 2
6. does not apply - 1
No response - 0

Graph for: How good is your Doctor at putting you at ease?

Do you feel your GP gives you enough time?

1. yes, always - 15
2. yes, most of the time - 9
3. sometimes - 6
4. not enough of the time - 0
5. never - 0
6. does not apply - 0
No response - 0

Graph for: Do you feel your GP gives you enough time?

How well do you feel your GP explains your condition and treatment?

1. Really well - 13
2. Well - 9
3. satisfactory - 7
4. poor - 0
5. very poor - 1
6. Does not apply - 0
No response - 0

Graph for: How well do you feel your GP explains your condition and treatment?

How good is your GP at providing or arranging treatment for you?

1. really good - 14
2. good - 10
3. satisfactory - 4
4. poor - 1
5. very poor - 1
6. does not apply - 0
No response - 0

Graph for: How good is your GP at providing or arranging treatment for you?

How helpful do you find the receptionists at Queenstree practice?

1. very helpful - 19
2. helpful - 6
3. satisfactory - 4
4. poor - 1
5. very poor - 0
6. does not apply - 0
No response - 0

Graph for: How helpful do you find the receptionists at Queenstree practice?

How easy is it to get through to someone on the phone at Queenstree practice?

1. very easy - 3
2. easy - 10
3. satisfactory - 12
4. difficult - 4
5. very difficult - 0
6. does not apply - 1
No response - 0

Graph for: How easy is it to get through to someone on the phone at Queenstree practice?

How easy is it to speak to a doctor or a nurse at Queenstree practice?

1. very easy - 8
2. easy - 10
3. satisfactory - 7
4. difficult - 3
5. very difficult - 1
6. does not apply - 1
No response - 0

Graph for: How easy is it to speak to a doctor or a nurse at Queenstree practice?

If you need to speak to a GP urgently, are you normally contacted on the same day?

1. yes - 18
2. no - 1
3. does not apply - 11
No response - 0

Graph for: If you need to speak to a GP urgently, are you normally contacted on the same day?

How do you normally book your appointments at Queenstree practice?

1. in person - 9
2. by telephone - 21
3. online - 2
4. does not apply - 0
No response - 0

Graph for: How do you normally book your appointment?

When you want to book an appointment to see your doctor, how long before you normally get seen?

1. same day or next day - 5
2. 2-4 days - 17
3. 5 days or more - 10
4. I don't normally need to be seen quickly - 2
5. does not apply - 0
No response - 0

Graph for: how long before you normally get seen?

When you attended your most recent appointment with a doctor or a nurse, how long did you wait to be seen?

1. less than 5 minutes - 4
2. 5-10 minutes - 17
3. 11-20 minutes - 6
4. 21-30 minutes - 2
5. longer than 30 minutes - 1
6. does not apply - 0
No response - 0

Graph for: How long did you wait to be seen?

Is Queenstree practice currently open at times that are convenient to you?

1. yes - 22
2. no - 4
3. don't know - 4
No response - 0

Graph for: Is Queenstree practice currently open at times that are convenient to you?

Which of the following additional opening hours would make it easier for you to see or speak to someone?

1. before 8 am - 7
2. at lunchtime - 4
3. after 6.30 pm - 4
4. on a Saturday - 6
5. on a Sunday - 1
6. none of these - 11
No response - 0

Graph for: Which of the following additional opening hours would make it easier for you?

How good was the nurse you last saw at putting you at ease?

1. really good - 16
2. good - 8
3. satisfactory - 2
4. poor - 0
5. very poor - 0
6. does not apply - 4
No response - 0

Graph for: How good was the nurse you last saw at putting you at ease?

How good was the nurse you last saw at giving you enough time?

1. really good - 17
2. good - 5
3. satisfactory - 3
4. poor - 0
5. very poor - 0
6. does not apply - 4
No response - 0

Graph for: How good was the nurse you last saw at giving you enough time?

How good was the nurse you last saw at explaining your condition and treatment?

1. really good - 15
2. good - 7
3. satisfactory - 4
4. poor - 0
5. very poor - 0
6. does not apply - 4
No response - 0

Graph for: How good was the nurse you last saw at explaining your condition and treatment?

How do you order your repeat prescriptions?

1. in person - 14
2. by post - 0
3. by telephone (if you are housebound) - 0
4. on-line - 4
5. through your pharmacy - 10
6. does not apply - 3
No response - 0

Graph for: How do you order your repeat prescriptions?

Did you know you can book appointments and order prescriptions on-line?

1. yes - already do - 6
2. yes - but not interested - 12
3. no - but would like to know more - 6
4. no - but not interested - 2
5. does not apply - 3
No response - 0

Graph for: Did you know you can book appointments and order prescriptions on-line?

Overall how would you describe your experience of Queenstree practice?

1. excellent - 9
2. very good - 11
3. good - 6
4. satisfactory - 3
5. poor - 0
6. very poor - 0
No response - 0

Graph for: Overall how would you describe your experience of Queenstree practice?

How likely are you to recommend Queenstree practice to family and friends?

1. extremely likely - 9
2. likely - 15
3. neither likely or unlikely - 2
4. unlikely - 2
5. extremely unlikely - 0
No response - 0

Graph for: How likely are you to recommend Queenstree practice to family and friends?

Share