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Queenstree Practice
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Bereavement

If Death Occurs At Home

  1. Please telephone your doctor who will visit to confirm that death has taken place.
  2. Contact a funeral director.
  3. Arrange to collect the doctor's Medical Certificate of Death (usually from the surgery).
  4. Take this to the Registrars Office, (together with the deceased's Medical Card and Birth Certificate, if available) for the area in which the death took place. Alternatively you can register by declaration at any convenient Registrars Office but certificates will not be available as these will have to be posted to you a few days later.
  5. The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the DSS. They will also enquire as to the number of Certified Copies you require for dealing with the deceased finances (a fee is payable for each copy).

If The Death Occurs In Hospital

  1. Contact a funeral director to inform him his services are required.
  2. Collect the certificate from the hospital then follow 4 - 5 as above

Note For Cremation

Your funeral director will usually liaise directly with the surgery regarding the additional certification required.

Cruse Bereavement Care:

The Cruse Bereavement Care National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement.

Volunteers are available to help you talk things through. They can also help you find your local Cruse service, or signpost you to other services and useful sources of information.

The helpline is open Monday to Friday 9.30am to 5.00pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when they are open until 8pm.

The number is 0844 477 9400

AtaLoss.org

AtaLoss.org is the UK’s signposting website to bereavement support. Search here for appropriate bereavement services - including but not exclusively counselling- for you in your area. Also visit the website for advice and information that you may find useful when you are bereaved, or supporting someone else who is bereaved, including children.

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Queenstree Practice

Billingham Health Centre, Queensway, Billingham, Cleveland, TS23 2LA

  • 01642 553389
  • queenstree.practice@nhs.net
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