Telephone: 01642 553389
Out of Hours: 111
NHS 111 (24 HOURS): Call 111 or visit 111.nhs.uk
Results Line (please ring between 1.00pm and 5.00pm): 01642 557787
Email: queenstree.practice@nhs.net
Contact Us Online: https://queenstreepractice.webgp.com/
SystmOnline: https://systmonline.tpp-uk.com/Login?PracticeId=A81014
NHS App: www.nhs.uk/nhsapp
Find your NHS number here
You do not need to know your NHS number to use NHS services, but it can be useful to have it
Location
Queenstree Practice, Billingham Health Centre, Queensway, Billingham, Cleveland, TS23 2LA
Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.
Disabled Facilities
Disabled parking spaces are available and the building has been designed to be user-friendly for disabled people. We would be happy to discuss any additional requirements disabled people may have.
Our practice offers the following facilities:
- Wheelchair access
- Disabled parking
- Induction loop
- Disabled WC
- Step free access
Opening Hours
The surgery is open from 8.30am to 6.00pm, Monday to Friday (including Easter bank holiday for telephone enquiries only). Telephone lines open from 9.00am.
Enhanced Access Services information: evening and weekend appointments are available to our patients using this service.
When we are closed
If you require medical assistance, which cannot wait until the surgery re-opens, please call 111. Calls to the NHS 111 service are free from both landlines and mobiles.
You can also use NHS 111 online (111.nhs.uk) or call 111.
111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
When to use NHS 111 online or call 111
When to visit urgent treatment centres or other urgent care services
When to call 999
Protected Learning Time
We will be closed on the following afternoons for staff training:
- Tuesday 20th May 2025
- Thursday 19th June 2025
- Thursday 18th September 2025
- Tuesday 14th October 2025
- Wednesday 11th March 2026
Christmas opening times
We are closed on Christmas day, Boxing day and New Years Day.